Cases & Disputes

Kurikirana complaints, disputes n’ibibazo by’abakiriya n’abacuruzi.

Open / Under Review

Cases zitararangira investigation

High / Urgent

Cases zisaba attention yihuse

Resolved / Closed

Cases zarangiye

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Trust & Safety Investigation

Buri case ifunguwe igomba gusuzumwa hashingiwe ku customer, seller/business, order, payment, delivery, complaint, evidence na case timeline. Final decisions zigomba gukorwa na Trust staff bafite role ibemerera icyo gikorwa.